Human‑Centered AI in FinTech: Designing Smarter Payment Experiences
1. Why Human‑Centered AI (HCAI) Matters for FinTech In 2025, Artificial Intelligence is no longer just a backend utility—it’s shaping user experiences, trust, and satisfaction in financial services. A pivotal research paper published in June underscores the importance of Human‑Centred AI with a UX Research point-of-view (PoV), highlighting themes like [...]